Refund policy

If you are not 100% satisfied you may request to return your order to us for a full refund within 30 days after receiving your item. 

To be eligible for a return, your item must be in the same condition as you received it and in its original packaging.

To start a return, you can contact us at sales@bunsofmaui.net. Please note that returns will need to be sent to the following address: John Stires dba Buns of Maui 6046 Loridan Drive Westerville Ohio 43081.

If your return request is accepted, we’ll send you a FREE return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at sales@bunsofmaui.net.

Damages and issues
If you receive a damaged item, we will request a picture and then replace the item or refund you in full.

Exchanges
If you accidentally purchase the wrong item then the fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received your return and you’ll be automatically refunded on your original payment method within 2 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If you have any questions, please contact us at sales@bunsofmaui.net.